Effective Date: July, 28, 2023

Thank you for choosing Satriano Physiotherapy for your physical therapy needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services, you consent to the practices described in this policy.

Information We Collect:

We may collect various types of information to provide you with quality services. The information we collect may include:

a. Personal Information: This includes but is not limited to your name, contact information (address, email, phone number), date of birth, and medical history.

b. Medical Records: To offer appropriate physiotherapy services, we may collect information related to your health and medical condition.

c. Payment Information: To process payments for services rendered, we may collect payment details, such as credit card numbers or bank account information.

d. Usage Data: We may gather non-personal information about your interactions with our website, services, and communications for analytical purposes.

How We Collect Information:

We collect information directly from you that you provide us when filling out forms, scheduling appointments, or communicating with Dr. Rob.

Use of Information:

We use the collected information for the following purposes:

a. To Provide Services: We use your personal and medical information to offer physiotherapy services tailored to your needs.

b. Appointment Reminders: We may use your contact information to send appointment reminders and updates about our services.

c. Billing and Payments: Your payment information is used for processing payments and maintaining financial records.

d. Communication: We may use your contact information to respond to inquiries, provide information, or send relevant updates.

e. Internal Operations: We may use data for administrative purposes, data analysis, improving services, and ensuring data security.

Data Sharing and Disclosure:

a. Third-party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as appointment scheduling platforms or payment processors. These providers are obligated to protect your data and can only use it for the specified purpose.

b. Legal Requirements: We may disclose your information if required by law or in response to a valid legal process.

Data Security:

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security practices to safeguard your data.

Your Rights:

You have the right to access, update, or delete your personal information in our records. If you wish to exercise these rights or have any concerns regarding your data, please contact us using the information provided below.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through appropriate means.

Contact Information:

If you have any questions or concerns about this Privacy Policy or the practices of Satriano Physiotherapy, please contact us at:

Dr. Rob Satriano
Satriano Physiotherapy
1421 Clarkview Rd. Suite 206
Baltimore, MD 21209

By using Satriano Physiotherapy's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.